FAQ
Check out our Frequently Asked Questions to help guide you through your decision making process.
General
Does my child need a referral?
For counselling services, a Mental Health Treatment Plan (MHTP) can be provided by your GP. MHTP's allow you to claim a Medicare Rebate.
For all other services a referral is not required.
Should I bring my child to the first session?
In some cases it may be recommended that the Clinician and the parent meet separately from the child for the first session. This may be the case for Psychological Assessments.
When your initial appointment is scheduled, our friendly staff will be able to inform you if you should bring your child or attend alone.
How long will I have to wait to see a Clinician?
Please speak to one of our friendly staff regarding our current wait times. Wait times can vary for different services.
What do I do in an emergency/crisis situation?
TracksHealth is not able to provide emergency or crisis support. If you are in crisis or require immediate assistance, please call one of the following numbers:
NSW Emergency Services - 000 - Alternatively present to your nearest Emergency Department at your local Hospital.
Do you accept appointments for adults?
Unfortunately, TracksHealth does not accept appointments for adults. TracksHealth clinicians are passionate about working with young people and their families through their journey. We hope to extend appointments out to adults in the near future.
Psychology
How long will a Psychology Assessment take?
Psychological Assessments can range anywhere from 3 to 6, or more appointments depending on the needs of the child.
We aim to make the child or young person feel comfortable and supported throughout the assessment process. In most cases reports will be available within 2 weeks.
What will a Psychology Assessment include?
Dependent on the type of assessment, these may include appointments with the child or young person, interviews with parents or caregivers, observations at school, home or daycare and discussions with important individuals in your life including teachers or other allied health providers.
Clinicians use a range of assessment measures including direct psychometric assessments, interviews, screening tools and observations.
At the conclusion of the assessment, a copy of the report will be made available along with a consultation to discuss the results and recommendations.
Behaviour Support
What is ABA?
ABA - Applied Behaviour Analysis is the application of principles of learning, derived from psychology research, to improve socially important behaviours. ABA is an umbrella term for a collection of procedures and interventions designed to increase positive behaviours, teach new skills, generalise behaviours to new environments or situations, and to reduce behaviours that are challenging or interfere with learning.
The hallmark of ABA is data collection and analysis to guide clinical decision-making. Children who participate in autism programs based on the principles of ABA have been shown to make substantial and sustained gains in IQ, language, academic performance and adaptive behaviour, better than those of children who have had no treatment, low intensity treatment or non-ABA treatment.
What is NET?
NET - Natural Environment Teaching is also referred to as "Naturalistic Teaching" or "Incidental Teaching". NET occurs when the child is in their natural environment. This makes it easier for a child to generalise skills and behaviours into another setting.
